Fintech Stops Spoofed Emails to Customers
Client: Digital lending fintech, Bengaluru
Challenge: Customers received fake loan emails from the company's real domain.
What we did: SPF and DKIM fixed for all senders, DMARC moved from none to reject over six weeks, reject records on unused domains.
Results:
- Spoofed emails using the real domain dropped to zero
- Better inbox placement for real customer emails
- Monthly DMARC report review added